One of 1,000 Companies to Inspire
Make It Cheaper is named as one of the London Stock Exchange’s 1000 Companies to Inspire Britain
Make It Cheaper has been identified as one of London Stock Exchange’s ‘1,000 Companies to Inspire Britain’. The report is a celebration of the UK’s fastest-growing and most dynamic small and medium sized businesses.
To be included in the list, companies needed to show consistent revenue growth over a minimum of three years, significantly outperforming their industry peers. Qualifying companies also have to be UK-registered and have revenues between £6 million and £250 million. More detail on the methodology can be found in the report online at www.1000companies.com.
With a turnover of around £18 million, Make It Cheaper is a UK-wide telephone service that has helped 250,000 small businesses find better deals on their utilities since being formed in 2007. It has been responsible for saving over £500 million for its customers– money that has gone straight back on to their bottom line and back into the local community. Not only do 85% of Make It Cheaper customers save money on their bills but 81% say they also save time and hassle by not having to deal with the utility companies themselves.
At Make It Cheaper’s office in London, over 150 advisors compare prices from a range of suppliers for energy, telecoms, insurance and card payments - arranging new contracts if the caller chooses to switch. It does such a terrific job that three of the UK’s top five price comparison sites work in partnership with Make It Cheaper to assist their business customers.
Jonathan Elliott, founder and CEO of Make It Cheaper, commented:
“It may sound cliched to say that we put the customer at the heart of the business but that’s exactly what we do. By making it easy for busy business owners to contact us and switch to better deals, the resulting word of mouth has become our fast-track to success. All it takes is for us to consistently deliver a service that customers consider good enough to tell their friends about.
“Customer satisfaction is the company’s heartbeat and we measure it religiously. Every customer-facing member of staff has their own individual satisfaction score and no one in the business is eligible for a bonus unless we, as a whole company, exceed a certain benchmark. And that benchmark, put simply, is industry-leading.”
Make It Cheaper uses the ‘Net Promoter Score’ system to measure customer satisfaction which, based on 1,071 questionnaires completed to date in 2015, currently stands at +66.
Xavier Rolet, Chief Executive, London Stock Exchange Group added:
“This report is a significant part of London Stock Exchange’s broader campaign to support UK high growth companies in their journeys from Start-up to Stardom and to create an entrepreneurship revolution. I’m delighted that a strong alliance between UK Government, financial market participants, investors, entrepreneurs and companies has been created to support these inspiring businesses.”
A full searchable database of all of the companies along with a downloadable pdf of the publication can be found online at www.1000companies.com.
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About Make It Cheaper:: Based in Central London, Make It Cheaper has been the No.1 destination for small businesses to get a better deal on their utilities since it launched in 2007. Following its acquisition of Ofgem Confidence Code-accredited www.UKPower.co.uk in 2012, Make It Cheaper also provides competitive energy prices and free expert advice for households – online and over the phone. Its supplier panel includes all of the Big 6 and 26 of the UK’s smaller domestic and non-domestic energy companies. For businesses and charities it also offers savings across other overheads including: telecoms, insurance and merchant services. The company has appeared in the Fast Track 100 for three years running and has won the title of ‘Consumer Champion’ at the Energy Live Consultancy Awards for the past two years.