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Opus Energy confirms position on smart meters

Opus Energy MD Charlie Crossley-Cooke's responds to Make It Cheaper's report on smart meters.

Following the recent publication of its report into Smart Meters, Make It Cheaper has welcomed responses from a number of energy suppliers that provide services to the non-domestic sector.

Make It Cheaper will be using this feedback as part of its ongoing research to clarify and confirm the position of suppliers when it comes to the compatibility and fee structure of using smart meters.

Where possible, it will also publish responses from suppliers.

Here, for example, Charlie Crossley-Cooke, MD of Opus Energy, explains why his business doesn't add additional charges for metering:

We're seeing a number of reports relating to business customers being imposed with additional standing charges on their bills for smart meters. Opus Energy encourages rather than penalises customers that have smart meters installed. We do not levy extra standing charges for premises with smart meters.

Customers with smart meters are five times less likely to have a complaint as a result of bill transparency. This means that we can reduce our service delivery costs, in turn enabling us to reduce our energy prices.

Hitting customers with additional rental charges for meters does nothing to increase take-up of new technologies. It's only when the industry can be seen to be working together to roll out smart meters that we'll see a more dynamic energy market offering customers the control they need over their usage and pricing.

The market needs greater transparency and business owners shouldn't have to decipher how their energy bills are made up.

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