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0800 970 0077Monday to Friday from 9am to 5:30pm

How we work


We believe it's time for all the hard work of business utilities to be taken away, because let's face it - you have better things to do. So, when we say we offer a hassle-free service, we mean it. Find out how our values and service are focused around making your life easier.

Making your life easier


Since 2007, we’ve been dedicated to saving UK businesses like yours the time, hassle and frustration of dealing with utilities. Whether it’s electricity, gas, insurance, phone and broadband, or even water, we are your hassle-free and fair alternative to traditional suppliers.

With us, you can say goodbye to the endless calls, tedious waiting times and pushy sales conversations that come with switching utilities. You don’t even need to negotiate prices - we do that for you. That’s why our customers save up to £1,500†.

Remove the hassle. Stay in control


With our exclusive Do It For You service, we take care of your contract renewals every year – removing the hassle at every corner and keeping you informed along the way, meaning you never have to deal with business utilities again.

  • Save every year: Every time your contract is up for renewal, we’ll save you time and effort by finding a great new package and doing all the negotiating for you.
  • Hassle-free: We’ll arrange the contract and take care of everything in between - conversations, queries and more.
  • Stay in control: You can select all your switching preferences and update them at any time, so you never have to worry about being put onto a contract.

We’re here to get you a fair deal


Everyone at Make It Cheaper is on a mission to help your business save time, hassle and money, and put a smile on your face while we’re at it.

  • We want to remove all the frustrations and hassle of dealing with business utilities, for good.
  • We want to help you save money on your business utilities, year after year.
  • We want you to stay in control by letting us know what prices, or suppliers, you prefer.
  • We want to get the best packages for your business from providers we know and trust.

And because we’re 100% independent and impartial, we search every tariff from every supplier, so you can be sure you’re getting the very best deal available.

This means we will never recommend one deal over another, unless it’s in the very best interests of your business. And the final decision is always yours, with no obligation and no hard sell.

How do we make money?


Make It Cheaper has to make money, just like any other business, but how can we offer such a comprehensive switching service without charging any of our customers a single penny?

It’s quite simple – each time we set up a new contract, we earn a small fee from the suppliers you’ve chosen. This fee can range between £50 to £500, depending on your utility usage and needs.

The commission we make is the same from each supplier, meaning we can guarantee that we will always recommend the best supplier for you, irrelevant of how much money we make.

And we’re proud to be the only organisation trusted by some of the UK’s leading price comparison sites, including MoneySupermarket, Confused.com and uSwitch, to look after their business customers.

A rigorous selection process has also seen us partner with the Federation of Small Businesses, to offer impartial help to its members. As well as specialising in assisting businesses, we help homeowners find the best deals for their energy, too.

How do we keep in touch with you?


Our mission to put a smile on the face of your business doesn’t end once we’ve helped you switch to a better deal, we want to help you save time, hassle and money year-after-year. This means we might email you to share our latest money-saving tips and business advice, or get in touch via telephone or text to see how we can save you money on your utility bills.

We might also pass your details on to the companies we work with, if we feel they can help you out in any way, but we will only do so with your full prior consent.

How do we keep your data safe?


Data protection is of the highest importance to us, so rest assured that any details you share with us will be kept secure. Our website is hosted on completely secure servers, and the locked padlock symbol shown in your browser, as well as the https prefix in the address bar, means your connection with us is encrypted and completely secure, so no one can intercept and steal your details. If you have set or been given a password to access any parts of our site, you are responsible for keeping it and any associated login and user details confidential – never share your password, login or user details with anyone, and remember we will never ask you to disclose your password.

Unfortunately, there is a level of risk involved in all online transactions, and while we will do our best to protect your personal information, we can’t guarantee the security of your data transmitted to our site. And although the risks are minimal, all data is transmitted at your own risk.

Once we have received your information, we use strict procedures and security features to prevent unauthorised access.

How do we use your data?


To make sure we can carry out a comprehensive comparison, we have to pass your details on to the companies we work with, but we only share the necessary information, nothing more. Rest assured that none of this shared data is personal information.

We will never share any of your information with third parties without your prior knowledge and consent, and data will only ever be passed on to help with the switching process or if we are under any legal obligation to do so.

Disclosure of information, and much more, is explained in our comprehensive privacy policy.

How do we keep in touch with you?


Your satisfaction is our number one priority, and while we do our best to ensure switching is as simple as it can be, and pride ourselves on treating customers fairly, things can sometimes go wrong.

So, if we’ve contacted you out of the blue, or you feel you’ve been misled in any way by a company we’ve introduced you to, get in touch be emailing customerservice@makeitcheaper.com, or give us a call on 0800 970 0077, from 9am to 5.30pm, Monday to Thursday, and between 9am and 5pm Fridays.

How are we regulated?


As a switching provider, we are regulated by the Financial Conduct Authority (FCA) for the financial and insurance services we offer. The FCA makes sure that financial markets work well so that consumers get a fair deal. It regulates around 50,000 businesses in the UK.

Prefer to speak with a Make it Cheaper consultant to discuss ‘do it for you service’ options?


0800 970 0077

Monday to friday from 9h to 17:30h

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