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Making an insurance claim for your business does not necessarily need to be a drawn-out and tedious process. A conscious, well-informed approach can make the entire claim process quicker and hassle-free.
Here's some useful advice on insurance claims that may help you prepare yourself:
o Re-familiarise yourself with what’s contained in your business insurance policy documents. For example – if, in your business interruption insurance policy, damage to contents due to animal infestation is not included, you will not be able to claim for loss if such an instance occurs.
o If you become aware of a situation that may lead to a claim being made, you should go ahead and inform your insurance company. For example, in the event a customer refuses to pay because they are unhappy with the service or product you’ve provided, you should contact your insurance provider and keep them informed of the situation, even if you’re not formally initiating a compensation claim at this stage.
o In the case of public liability or employers’ liability claims, make sure you inform your insurance provider when there is an injury or accident, even if there is no formal complaint lodged. This will help to ensure that the matter is resolved quickly without the need for further legal action.
o Having CCTV installed in your business place can help to capture footage of events and can be used as supporting evidence when you make a claim.