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Energy VAT reduction for charities and non-profit organisations

We make it easy for you to get an energy deal that's right for your organisation, comparing prices from a wide panel of suppliers and setting up any contracts to save you time and money.

How charities and non-profit organisations can apply for VAT reductions on their energy bills

Find out whether your charity could save money on energy bills with our short guide.

Most charities, whether they're registered or not, qualify for a reduced 5% Value Added Tax (VAT) rate on their energy bills - and are often exempt from paying the Climate Change Levy* (CCL), too. This usually knocks about a fifth off the total cost of their energy bills.

If you're responsible for your charity's bills, the onus is on you to tell your energy supplier about your eligibility - otherwise you may be missing out on the discount. Indeed, many charities often find that they've been overpaying for their energy, but the good news is that you can claim a rebate for the past four years - either from your supplier or from HMRC.

Make It Cheaper research showed that 37% of treasurers didn't know a reduced rate of VAT and exemption from CCL applies to charity energy bills, while 74% didn't know that rebates for overpayments can be claimed as far back as 2009.

The largest rebate received by a Make It Cheaper customer to date is £115,000, which was received by a school that had been incorrectly charged for VAT and CCL on its gas consumption for three years.

Common scenarios for incorrect VAT

Switching energy supplier or renewing your contract.

Changing the name of your organisation.

Changing legal entity - for example, schools leaving Local Authority control to become academies or free schools.

Who qualifies for reduced VAT and CCL exemption?


Care homes.

Free schools and academies.

Student accommodation and boarding houses.

Self-catering holiday accommodation - including caravans.

Businesses using less than 1,000 kWh/month of electricity or 4,397 kWh/month of gas.

If you'd like to speak to one of our experts about VAT and CCL exemption, please call our dedicated helpline on 0800 140 4692.

How can charities apply for a VAT reduction or rebate?

If you think you're entitled to a bill reduction or rebate, you'll need a VAT Declaration Form to start your application. You can download the appropriate form for your energy supplier below and send it to the address shown.

Supplier Address Form
British Gas British Gas Business, Spinneyside, Penman Way, Grove Park Leicester, LE19 1SZ Download form
CNG CNG, CNG House, 5 Victoria Avenue, Harrogate, HG1 1EQ Download form
Corona Energy Corona Energy Ltd, Edward Hyde Building, 38 Clarendon Road Watford, WD17 1JW Download form
EDF Energy EDF Energy plc, Registration Department, Southdownview Road, Worthing, BN14 8NL Download form
E.ON E.ON, PO Box 9042, Sherwood Park, Annesley, Nottingham, NG15 5AZ Download form
Extra Energy VAT Department Extra Energy Supply Ltd, PO Box 10243, Ashby de la Zouch, LE65 9ED  Download form
Gazprom Energy Gazprom Energy, Bauhaus, 27 Quay Street, Manchester, M3 3GY Download form
Haven Power Haven Power Limited, The Havens, Ransomes Europark, Ipswich, IP3 9SJ Download form
npower npower Direct Limited, 2 Princes Way, Solihull West Midlands, B91 3ES Download form
Opus Energy Opus Customer Services, Royal Pavillion, 2 Summerhouse Rd, Northampton NN3 6BJ Download form
Scottish Power ScottishPower Energy Retail Limited, SME Contact Centre, PO Box 7111, Cathcart, Glasgow G44 4GP Download form
SSE Scottish & Southern Energy, Grampian House, 200 Dunkeld Rd, Perth, PH1 3GH Download form

If you would like any advice or help with your application, our energy experts are available - free of charge - over the phone. We can also look at the unit rates you are being charged on your bill and tell you if we think there's a better tariff for you. If it's not the right time to switch, we can log your contract end date so that we can get in touch when your supplier is due to increase your prices again. Call 0800 140 4692, Monday to Friday, 9am to 5.30pm.

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