Contact us on 0800 970 0077 or find more ways to do it here.

Details

As part of your business energy contract, your supplier holds a variety of information on you and your business. To ensure that you’re being correctly build and receiving the best service it’s important to keep the details as up to date and accurate as possible. For information on updating your details, follow the links below.



How do I close my account?

If you've signed up for a business energy contract but are looking to cancel it, not to worry! Find your best course of action to closing your account here.

  • Billing
  • Payment
  • Account
  • Debt

Change of tenancy

Moving premises is stressful enough without dealing with your energy supplier as well. Discover more about change of tenancy & switching energy suppliers here.

  • Billing
  • Account
  • Switching
  • Details

How do I add a new name to my account?

Switched to a new business energy contract? There's a chance that you may need to add a new name to your account with the supplier. Click here to learn how.

  • Billing
  • Account
  • Details
  • Customer Service
  • Communication

I’m moving business premises, what do I do?

Our guide can help you get your business energy in order while you move business premises to keep things running smoothly. Click here to find out more.

  • Billing
  • Account
  • Details
  • Customer Service
  • Communication

I’ve moved business premises, but haven’t received energy bill yet

If you have recently moved premises, but you haven't received a bill form your supplier, you could be accumulating unnecessary debt. Click here for more info.

  • Account
  • Details
  • Customer Service
  • Communication

The legal entity on my business energy bill is wrong

If the circumstances or the legal entity of your business changes, contact your energy supplier immediately to avoid being overcharged. Find out more here.

  • Account
  • Details
  • Customer Service
  • Communication
  • Billing
  • Payment

The business name on my energy bill is wrong

If you notice incorrect details on your bill, you should contact your energy supplier promptly to avoid potential billing mistakes. Click here to find out how.

  • Account
  • Details
  • Customer Service
  • Communication
  • Billing
Are you unhappy with your current supplier?

Why not switch to a better supplier with us and save £1,150 on your business’s average annual energy spend.

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