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How can we help?

How do I close my account?

If you've signed up for a business energy contract but are looking to cancel it, not to worry! Find your best course of action to closing your account here.

Change of Tenancy: What you need to know

Moving premises is stressful enough without dealing with your energy supplier as well. Discover more about change of tenancy & switching energy suppliers here.

How do I add a new name to my account?

Switched to a new business energy contract? There's a chance that you may need to add a new name to your account with the supplier. Click here to learn how.

I'm moving business premises, what do I do?

Our guide can help you get your business energy in order while you move business premises to keep things running smoothly. Click here to find out more.

The legal entity on my business energy bill is wrong

If the circumstances or the legal entity of your business changes, contact your energy supplier immediately to avoid being overcharged. Find out more here.

The business name on my energy bill is wrong

If you notice incorrect details on your bill, you should contact your energy supplier promptly to avoid potential billing mistakes. Click here to find out how.

I've moved business premises, but haven't received my energy bill yet

If you have recently moved premises, but you haven't received a bill form your supplier, you could be accumulating unnecessary debt. Click here for more info.