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How can we help?

I haven't received enough compensation

If you're not being compensated properly for an issue it often makes things worse. If you have suffered from this, see what your next steps should be here.

My business energy supplier have taken too long to resolve my issue

If you feel like your business energy supplier is taking too long to resolve your issue it often makes things seem worse. Click here to find out what you can do.

I'm moving premises and my business energy supplier owe me money

Signed up for a business energy contract and having trouble keeping up with invoices? Find out the best course of action by click here

How To Set Up A Direct Debit

Paying by direct debit is often the cheapest; most efficient way to pay for your business energy. Learn how to set up a direct debit with your supplier here.

Change Your Payment Method

If you signed up for a business energy contract; want to change how you pay, click here for all the information you need to know to change your payment method.

I've received a bill in someone else's name

Have you noticed incorrect details on your bill? It's important that your details are as accurate as possible to avoid being overcharged. Find out more here.

Estimated Readings

It's important that you provide your energy supplier with regular meeting readings to avoid being charged incorrectly. Find out more on estimated readings here.

Direct Debit Too High

Paying by direct debit is often the cheapest; most efficient way to pay for your business energy. Learn how to set up a direct debit with your supplier here.

The legal entity on my business energy bill is wrong

If the circumstances or the legal entity of your business changes, contact your energy supplier immediately to avoid being overcharged. Find out more here.

I'm not able to pay my business energy bill

Signed up for a business energy contract and having trouble keeping up with invoices? Find out the best course of action by clicking here.

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Direct Debit Increased

If your Direct Debit has recently been increased, or you're looking to increase it to avoid under paying, discover all the information that you need here.

How do I close my account?

If you've signed up for a business energy contract but are looking to cancel it, not to worry! Find your best course of action to closing your account here.

Owed Money

Depending how you pay for your business energy - it's possible your supplier could owe you money. Find out if you're owed money and how to collect it here.