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How can we help?

Submit a reading

Once you have taken out a business energy contract, it's important to provide your supplier with regular readings for accurate billing. Discover how here.

I'm moving premises and my business energy supplier owe me money

Signed up for a business energy contract and having trouble keeping up with invoices? Find out the best course of action by click here

How To Set Up A Direct Debit

Paying by direct debit is often the cheapest; most efficient way to pay for your business energy. Learn how to set up a direct debit with your supplier here.

Change Your Payment Method

If you signed up for a business energy contract; want to change how you pay, click here for all the information you need to know to change your payment method.

I've received a bill in someone else's name

Have you noticed incorrect details on your bill? It's important that your details are as accurate as possible to avoid being overcharged. Find out more here.

The business name on my energy bill is wrong

If you notice incorrect details on your bill, you should contact your energy supplier promptly to avoid potential billing mistakes. Click here to find out how.

Estimated Readings

It's important that you provide your energy supplier with regular meeting readings to avoid being charged incorrectly. Find out more on estimated readings here.

I'm moving business premises, what do I do?

Our guide can help you get your business energy in order while you move business premises to keep things running smoothly. Click here to find out more.

How do I add a new name to my account?

Switched to a new business energy contract? There's a chance that you may need to add a new name to your account with the supplier. Click here to learn how.

Direct Debit Too High

Paying by direct debit is often the cheapest; most efficient way to pay for your business energy. Learn how to set up a direct debit with your supplier here.

The legal entity on my business energy bill is wrong

If the circumstances or the legal entity of your business changes, contact your energy supplier immediately to avoid being overcharged. Find out more here.

Change of Tenancy: What you need to know

Moving premises is stressful enough without dealing with your energy supplier as well. Discover more about change of tenancy & switching energy suppliers here.

I've received a court or bailiff summons

If you've received a court or bailiff summons, don't stress out, there are solutions to clear up confusion quickly. Find out how to approach the situation here.

I'm not able to pay my business energy bill

Signed up for a business energy contract and having trouble keeping up with invoices? Find out the best course of action by clicking here.

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Direct Debit Increased

If your Direct Debit has recently been increased, or you're looking to increase it to avoid under paying, discover all the information that you need here.

How do I close my account?

If you've signed up for a business energy contract but are looking to cancel it, not to worry! Find your best course of action to closing your account here.

Owed Money

Depending how you pay for your business energy - it's possible your supplier could owe you money. Find out if you're owed money and how to collect it here.