How do I deal with rude staff?
The last thing you want to encounter when handling issues with your business energy is a rude member of staff. If you feel a member of staff has been rude to you, click here for information and next steps in dealing with the situation.
My business energy supplier hasn’t called or emailed me back
There's nothing worse than not having your complaint acknowledged. If this happens to you, there are a number of things that you can do. Click here to find out more...
I haven’t received enough compensation
Not being properly compensated when something goes wrong an offer make an issue worse. if you feel you haven't been properly compensated, check out our guide to see what your next steps should be...
My business energy supplier have taken too long to resolve my issue
Not having an issue dealt with in a timely manor can often make a problem worse. if you feel your issue hasn;t been dealt with in a timely manor, check out our guide to see what your next steps should be...
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