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How can we help?

How do I deal with rude staff?

When tackling issues with your business energy supplier the last thing you want is to be greeted by rude staff. If this is a problem, find your next steps here.

My business energy supplier hasn't called or emailed me back

There's nothing worse than not having your complaint acknowledged. If this happens to you, there are a number of things that you can do. Find out more here.

I haven't received enough compensation

If you're not being compensated properly for an issue it often makes things worse. If you have suffered from this, see what your next steps should be here.

My business energy supplier have taken too long to resolve my issue

If you feel like your business energy supplier is taking too long to resolve your issue it often makes things seem worse. Click here to find out what you can do.